worse ever holiday

march 29 to april 1st 2013
very very cold damp smelly surposed to be superior caravan, carbon monoxide alarm went off so could not have heating on we froze in our beds never ever been so cold, offered a dirty smelly mobility caravan with wee all over bathroom floor thick yellow mucas all around the toilet two full up bins dirty sticky work tops, the smell of upset tummy was so bad my daughter was heaving,all eletric went off for 20 minuets lucky no one was in shower,burnt upholstery, blood stains on seating area,no frying pan, no oven trays, no light in fridge,no remote for tv, damp cold smelly bedding,all this with in 24 hours, so up set this should of been a family gathering for my daughters 30 birthday and my grandsons 4th birthday never slept the hold night offered another caravan then to then be told they gave it to someone else becouse they complained before us ? and that they now only had the mobility caravan to offer us but had just said it was unsuitable as the heating wasent any good and there was only single beds so now all of a sudden its fine?I said enough is enough gave them the keys and left I would not recommend this holiday park to any one unless you have heating in all rooms or you will freeze in your beds nd make sure you are on the top of the hill as there is a very steep hill up to climb no good for older people or mums pushing prams