Written on: 20/05/2012
just spent 5 days at butlins minehead and was very disappointed. My daughters aged 4 and 2 loved it. the entertainment was great for them. The silver accomadation however was very bad. we had stains on all of the bedding but i took are own which was lucky. The shower leaked and left the bathroom flooded, the curtains were dirty, the tv would work and we had ANTS. When i complained the staff were very relaxed about it and just sent someone round to spray the room. When i questioned their relaxed attitude they said the Ants are very common and it happens alot. while there we met another family who had ants also. I am a smoker but i would have expected smoking areas around the park but there was not, resulting in cig buds everywhere.
Overall the kids loved it and had a fantastic time but we won't be rushing back anytime soon. Butlins needs a complete refub and clean up.
As rated by real users