dont go

Haven Holidays, Craig Tara, Ayr
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★★★☆☆
2.6 / 5
From 203 reviews
48.8% of users recommend this

  • Value For Money

Guest's review of Haven Holidays, Craig Tara, Ayr

★☆☆☆☆
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“dont go”

Written on: 28/05/2012

went to craig tara with my little girl who is one for 3 days had ants everywhere in the caravan went and told them the said there was nothin they could do so we defo wont b back the caravan was horrible

Ayr75's Comment

Written on: 01/06/2012

i find it hard to believe that they would not sort this problem .out they have empty caravans for when things like this happen .

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Smithie22's Comment

Written on: 06/07/2012

Ayr75 must be a staff member!!!!!
This guests experience is indicative of the attrocious accommodation, and disgraceful attitudes towards customer service offered by Haven, and their staff at Craig Tara. I reitirate the advice " DON'T GO"!!!

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Ayr75's Comment

Written on: 06/07/2012

i dont work there but i do holiday there 2 times a year and some of what you have said is rather ott to say the least any accommadation which is infested with ants is taken out of use until it is cleaned if you only payed for a standard caravan thats what you will get some people expect the ritz well you wont get that there your review is like most of them on here more than likely from people who booked through some news paper promotion and want top grade accommadation at cheap as chips prices.

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Smithie22's Comment

Written on: 09/07/2012

Ayr75, if you care to read my own review again you will note, I did not take a £9.50 holiday!!! I paid a ridiculous amount for the attrocious conditioned "platinum" level caravan. Best on site I believe!!! Anything else stated in my review is completely true and accurate, as experienced.
The only thing that is off is the arrogance of haven in treating customers in this manner, and refusing to address any complaints. Realistically, nobody expects the Ritz at a holiday camp, and I'm pleased that this overpriced, rundown, filthy site and its disgracefull ACCOMODATION satisfies your exacting standards!!! However some of us expect jist a little bit more for our hard earned money!!!

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