Nice caravan but poorly maintained

“Nice caravan but poorly maintained”

Written on: 27/06/2012 by babs20

Have just returned from a long weekend at South Bay Holiday Park. We booked 4 caravans in all for a large group of family members. My van was a 4-6 berth Primula Silver I think I drew the short straw ! The caravan stank of bleech and the fumes were so high we had to open all the windows on arrival. One of the mattress covers on the single bed was very dirty,this had obviously not been changed. We collected a replacement from the reception which had been washed but was still damp and we had to hang it to dry before we could make the bed. Two of the kitchen cupboards had a bad musty smell, so overpowering that we could not use and had to keep the doors closed. The entire van felt damp and really cold, not helped by the fact we could not light the gas fire. The gas oven did not come up to temperature even on the highest setting it took 1hr to cook some garlic bread. The standard of cleaning was really poor, the sinks and toilet were clean but everything else needed a wipe down, the carpets were covered in hair and even a flase finger nail was found at the side of the bed.
Have read some good reviews since returning and think now I should have booked "Gold" but would not return on any account.