Written on: 18/04/2012
just returned from our very unpleasant and uncomfortable stay at Widemouth Bay 4 days early as we could not stand another night in the cold, damp and filthy caravan. On arrival we were given our key and went to find our caravan, it was disgusting! The caravan was very old and tired wallpaper coming off the walls, windows that let in water and where the curtains blew in the wind but the most shocking part was how filthy it was! It smelled revolting, the carpet was stained and caked in dog/human hairs, there was faeces on the toilet roll holder, blood up the toilet door and blood and urine stains on the mattress.
I complained about this and asked for the caravan to be cleaned again while we went out and it was cleaned again but to be honest not properly as the faeces remained on the toilet roll holder! We were so cold at night none of us slept well, we asked for extra duvets which we got promptly however this made no difference. Even withthe heaters on overnight you could see your own breath it was that cold and damp. All our clothes felt damp each morning. We lay each night with the wind blowing on us through the ill fitting windows and water seeping in too.
My Parents were in the next caravan to us and theirs was even worse than ours (unbelievable!) their caravan stank of dog, the door has been chewed by dogs. We had to ask maintenance to clear up approximatley 20 dog poos from outside their van. They then also had the same problems as us regarding cold, damp and filth along with lack of equipment. Also their door became stuck with them in it, imagine that if there was a fire!!
All in all an utter disgrace thatJohn Fowler Holidays deem that accomadation fit to let quite frankly the only thing that should be done with those caravans is to be scrapped! A complete waste of money and an insult to my family to think that is acceptable accomodation.....avoid at all costs. Visit Widemouth Bay as iit is beautiful but stay right away from John Fowler as completely spoils the area!!!!
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