Worst caravans ever - don't go!

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Cranstar Holidays, Trevelgue Holiday Park
★★☆☆☆
1.9
From 96 reviews
26.0% of users recommend this

  • Value For Money

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Guest's review of Cranstar Holidays, Trevelgue Holiday Park

“Worst caravans ever - don't go!”

★☆☆☆☆

written by on 27/08/2012

I went here a few months back for the Run to the Sun festival. We got to our caravan and found the following:

It smelt like dogs
Dog hairs all over the seats
Cigarette burns in the seats
Stains all over the carpets
Holes in the bathroom door

I did not make a complaint while there because we couldn't be bothered moving to another caravan after a 350 mile trip. I made a complaint when I returned home and they were completely useless. The customer service manager does not have a clue. They were not interested in what I had to say because "You didn't register a complaint on site". Great customer service eh!? Please, do not go. For the money it is not worth a penny and they do not care when you want to make a complaint.

By the way, ours was not the only one like this. We talked to loads of others staying there who said exactly the same - dirty, disgusting and out-dated caravans.

  • Value For Money

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