When things go wrong, Lies come out to not refund

Book hotel and beer babes Nottingham, Hotel fine no problem, beer babes are sub-contracted out by freedom, they were fine for 30 mins, then one of girls taken ill, As older group 35-60 Years of age made sure she ok and got home ok. Other girl struggled after only really getting drink, Nothing else, not giving service we paid for, I asked her if she wanted to go due to her being on her own, she said yes, We asked how she getting home, she said she was driving so she left us, I texted the company with situation and said I would be in touch for refund.
The reply day after was amazing to say the least, We were not getting a refund due to the fact we had turned up drunk apparently, we had been fighting, throwing glassed at the girls, Shouting at girls, etc, amazing throwing glasses and fighting and no authorities involved.
I could not believe what I was reading and challenged this as a joke as we had made sure girls got home OK,
I decided could not deal with the sub-contractor of freedom, and would only deal with Freedom as it was them I had paid,
Freedom just takes sub-contractors word and are no help at all.
Please think before booking.

Cannot comment on other activities but if things go wrong through no fault of yours, Then this is the response to refund request.