Written on: 27/09/2013 by frankiehpool (1 review written)
Before we left the UK, the communications from freedom was second to none, plenty of correspondence and reassurance.
On the day our guide was 5 minutes early in good old navy tradition, and escorted our transfer to the white water rafting centre. she was polite, friendly and full of information in regards to all things Krakow.
We got handed over to the instructors who kitted us all up and made us feel safe on the water. Our guide stayed and watched us carry out the detail and took photographs of us all, which wasn't expected and its little things like that can make the day a big difference. facilities were top notch in regards to clean showers and changing room! the response from the group was better than i was expecting and we couldnt find a fault with the day. It is worth paying the extra for 2 hours, as 1 hour would be too short.
Our guide asked me for the final balance which i explained it was all paid for and i had the evidence to hand, anyways she made one phonecall and it was resolved :)
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