Utterly awful

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Guest's review of Chillisauce Stag Weekends and Hen Nights www.chillisauce.co.uk

★☆☆☆☆

“Utterly awful”

Written on: 17/07/2013

Having used Chillisauce several times in the past the quality of the events has always been somewhat hit or miss but the event on 29th June was utterly disgraceful. Badly organised, terrible value (less than 5 minutes of activity per person for over 100GBP!) but more worringly the poor client service, insulting account manager and overcharging really shows the true colours of the firm.

Avoid at all costs.

  • Facilities

  • Value For Money

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Chillisauce's Comment

Written on: 17/07/2013

We assume this is reference to the below review. All feedback is taken seriously, and efforts have been made to resolve this.

It was advised by us and the activity centre prior to arrival of how the day would will run due to your increased numbers. We are sorry that this information was not relayed to you and the rest of the group, and obviously left you disappointed with the activity day. Please refer to our response to his post below where your points have been addressed.

At Chillisauce we pride ourselves on giving top level customer service so it is with regret that you are were not happy with the service you received from Chillisauce, we hope that you will let us try again in the future.

All the best

Chillisauce

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