Avoid, Avoid, Avoid!

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Eckman Multi-tool Petrol Hedge Trimmer
★☆☆☆☆
1.1
From 8 reviews
0.0% of users recommend this

Guest's review of Eckman Multi-tool Petrol Hedge Trimmer

“Avoid, Avoid, Avoid!”

★☆☆☆☆

written by on 02/10/2014

Bought my Eckman multi-tool from mysmartbuy last spring (24th April 2013). It looked perfect for my sized garden and had all the tools required at a good price.
It arrived with damaged harness, although it was changed when I complained.

Four uses later it will not keep running but cuts out - diagnosed as carburettor problem by local garden machinery dealer.

Contacting 'Eckman' I was told that spare parts are now impossible to get as Eckman closed as a company this April (2014) and the current company trading under this name only bought the name/trademark.

So no chance of repair or assistance from there!
Interesting though as the current Eckman is still selling the multi-tool, and is using the former company's logo and sales/support phone number.

So to summarise, quality poor, support non-existent, avoid mysmartbuy, buy branded supported goods.

Learned the hard way.
If the price is cheap - so is the product quality.

Now buying a Stihl multi-tool, three times the price but it will last more than three times as long!

  • Value For Money

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Marktommas's Comment

Written on: 17/09/2016

my mate works at Eckman and i know for a fact that they are still up
and running

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