Written on: 24/01/2013 by bleexxx (2 reviews written)
I would recommend anybody think of buying a Bosch garden product to think twice.My experience with their warranty service is not a happy one.
I purchased a Bosch hedge trimmer on the 24.01.2012 and used it on three occasions the last time that I used it ,it stopped working so as it was still under warranty I sent it back for a repair ,but I was astounded to be telephoned by their repair dept who said that they would repair it because the power cord had been repaired.I then got an quote by mail saying that the reason that the clutch and armature had failed because the lead had been repaired and they wanted 37.80 to replace the lead which I could have replaced myself for five pounds.I am a qualified mechanical and electrical engineer and I have never heard as much rubbish or have encountered such an obvious attempt at extortion in my life.
B J LEE
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