Outstanding customer service

“Outstanding customer service”

Written on: 18/07/2012 by indiejournalist (2 reviews written)

We stayed there for our 10th wedding anniversary and paid to upgrade to one of their huge suites with a balcony facing the racing track. When we arrived in the room there was a personal message from the manager and a bottle of Prosecco.

We had dinner in the restaurant which was delicious, especially the Chateaubriand. The duck starter was light on duck!

Lovely suite and food but what set this hotel apart was the customer service was seond to none. It's not cheap but good value for the service.