Avoid at all cost..they will do everything not to pay out

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WPA Health Insurance www.wpa.org.uk
★★☆☆☆
2.3
From 46 reviews
33.0% of users recommend this

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389Norris's review of WPA Health Insurance www.wpa.org.uk

“Avoid at all cost..they will do everything not to pay out”

★☆☆☆☆

written by 389Norris on 10/09/2017

I have been with WPA for a year.. my consultant recommended a cyscostopy. I had had one 10 years previously that was clear. Someone made the decision on the phone when I asked for authorisation that it was a pre-existing condition and would not be covered. They stated that if I had visited my GP in the past 5 years for a UTi it was a pre-existing condition and would not be covered. I had suffered from two uti's in the past couple of months. That was why my GP recommended seeing a consultant!
It was as if some one in the call centre just decides who gets treatment authorised and who doesn't. I have term I terminated my policy with them.

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Samshelly's Comment

Written on: 22/03/2019

And again, doesn't paint a fair picture at all... Insurance companies have strategies in place so they don't go bust, this has arisen from an undisclosed medical condition when you signed up. I'm a doctor and I know that this is the most commonly misunderstood part of medical insurance.

With regards to pre-existing conditions being excluded, think of it like this, your house burns down and you subsequently call an insurance company to try and cover your loss. It is not an indemnifiable loss.

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Petehannay's Comment

Written on: 03/03/2022

Why are there so many bad reviews about WPA. I'll tell you why, THEY ARE AWFUL. My advice put you money in a savings account do you have it when you need it. No Stars for WPA.

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