Terrible customer service

Health On-Line www.health-on-line.co.uk
★★★★☆
3.8
73.0% of users recommend this
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  • Value For Money

benblogger's review of Health On-Line www.health-on-line.co.uk

“Terrible customer service”

★☆☆☆☆

written by benblogger on 14/01/2016

Extremely rude sales person on the phone! My mother enquired about a quote on-line but no longer needed one by the time they got in touch, kindly informed the salesman That a quote was no longer necessary to which he harshly replied "Bye" and abruptly hung up the phone. Get another call a week later from the same salesman, again kindly informed him that a quote was no longer needed, he then insisted that he'd spoken to me last week and I'd asked for him to ring back (which I hadn't). Again, I kindly informed him that I no longer required services even though it was his mistake. Once again he simply replied "Bye" and abruptly hung up. Clearly only care about getting your money.

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