If you think 1700 buys piece of mind

Having had insurance for thirty years I joined this GENERAL AND MEDICAL last year.
Recently I had cause to contact them regarding a prostate investigation. It was turned down though I have to say, fair enough, I hadn't studied the small print of the Moritorium agreement. I advise all who do this to study carefully as it is very nearly a complete get out clause.
That said dealing with the company certainly didn't t bring the piece of mind I hoped £1700.00 pa would bring.
I should have known from the introductory 'brochure'..a laser printed job , hand stapled and obviously cobbled together in the
office.
My claim took a full ten days despite my badgering and included a demand for my full medical history from birth! 600 A4 pages...such an onerous task for the surgery (for which they get the measly sum of £50.00) that I spent an evening on the office photocopier helping them and to move things along.
As for contact, there was not the least care or sympathy shown. Each time I spoke to my contact it was as if it was the first time I'd ever phoned. Then when I wrote a measured email pointing this out I had a dry reply more akin to a reply from the civil service.
Therefore if you want trials and tribulation I'd recommend the shameful company. For peace of mind go elsewhere