ActiveQuote Health Reviews - www.activequote.com

★★★★★
4.7 / 5
94% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Terrible Communication and Customer Service”

Written on: 14/12/2014 by jakynevs (1 review written)

I received an email from Active Quote the day before my Health insurance was to be renewed. I did not wish to renew as my situation had changed and replied immediately expressing this. The agent I was emailing then said he would inform the insurance provider immediately. A few days later the money had still been withdrawn from my account. My agent then informed me that the renewal process had already been initiated and was too late to cancel however he would submit an application to have my… Read Full Review

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★★★★★

“Fantastic customer care”

Written on: 01/12/2014 by ChrisMell (1 review written)

I was very impressed with the high level of service provided by Rhys James. His knowledge of the products was evident as the facts and figures seemed to roll off his tongue. I was very impressed when Rhys managed to save me a further 40% on my policy price (I was prepared to pay the original policy price). He went away spoke to the insurance company and managed to secure me the discount, which I was very impressed with as he could have easily have sold me the policy at full price as I first… Read Full Review

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★★★★★

“I highly recommend them”

Written on: 28/11/2014 by Maldonadojp369 (1 review written)

My unemployment insurance was due for automatic rennovation and I have been called up from Activequote and have been informed of a major increase from the insurance company. I had a very pleasurable and efficient talk with Ross from Activequote who illustrated me various solutions and quickly understood what I was after. He went to do some digging for me and came back later that day with few ideas and solutions. He clearly explained in details the different policies and went for an alternative… Read Full Review

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Ross Kitching's Comment

Written on: 02/12/2014

I'm glad I could help! Thanks for the feedback too; it lets us know what we're doing right here at Active Quote, promotes growth and highlights the effectiveness of the fantastic training we receive here. You have my personal contact details, if you have any questions whatsoever, give me a call, as it would be a pleasure to deal with you again.
Ross Kitching,
Retentions consultant

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★★★★★

“Very friendly and professional...”

Written on: 17/11/2014 by Skydive74 (1 review written)

I spoke to Rhys James... He was friendly whilst also remaining professional and discussed the finer detail of the policies with honesty and integrity.... I had a great service from Rhys and am very happy with the cover I have… Read Full Review

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★★★★★

“Professional, friendly service!”

Written on: 16/10/2014

Really helpful, professional staff..Especilly Mark Wallace and Lewis Edwards...Tailor made products that suit my circumstances… Read Full Review

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★★★★★

“Joint healthcare cover”

Written on: 18/09/2014 by Mitchellym6 (1 review written)

Very helpful and professional service, came up with just the cover I required for myself and my wife!… Read Full Review

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★★★★★

“Customer Service Great”

Written on: 10/09/2014 by mcessex1 (1 review written)

Very easy to set this policy up 4 years ago and each renewal since has been very hassle free. Staff appear very knowledgable about the product and the overall customer service has always been excellent. A very pleasing experience… Read Full Review

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★★★★★

“Great service”

Written on: 24/08/2014 by Holtus282 (1 review written)

All I can say for this company is "Nothing is too much trouble". I actually cancelled my policy but even this they handled in a most professional and friendly manner. I would definitely recommend them… Read Full Review

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★★★☆☆

“Customer Service”

Written on: 12/08/2014 by dclam2 (1 review written)

Responding to customer query in slow pace. Not quite meet customer's expectation… Read Full Review

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★★★★★

“Health Insurance”

Written on: 31/07/2014 by Maxwell109 (1 review written)

Very happy with my renewal, hassle free as usual. Using this service has provided me with insurance at the best price, the staff have been very good and the follow-up low key… Read Full Review

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★★★★★

“Good information, no hassle”

Written on: 24/07/2014 by Jacquelinev68 (1 review written)

The staff member gave good information to me, then left me to make my own decision on what Private Medical insurance was right for me and my husband. I didnt get any hassle or constant sales calls. When I had decided, it was set up quickly and easily, I had the documents in good time, it has all been nice and easy so far. I have only just set this up, so no claim has been made as yet (and hopefully not for some time!) so I cant comment on that side of things… Read Full Review

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★★★★★

“Very Understanding Customer Service”

Written on: 17/07/2014 by dgWhite42 (1 review written)

Would recommend to any one wanting insurance. Customer service is excellent and very professional in there manner and approach to things. They are very well informed of all the information that is required with no having to hold on the phone at any time. They make sure you have the right policy for the right price without making you spend more than you have to. … Read Full Review

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★★★★★

“Life insurance cover”

Written on: 14/07/2014 by siu98mm2 (1 review written)

Excellent service for very professional individual (James rys). Very helpful with no pressure. Keep up the good service . Mus… Read Full Review

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★★★★★

“Annual renewal of Health insurance.”

Written on: 08/07/2014 by Alvarezqh238 (1 review written)

Friendly and efficient renewal of annual Health insurance with "ActiveQuote Health" negotiating an added discount with provider for me… Read Full Review

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★★★★☆

“Health Insurance”

Written on: 02/07/2014

Good service and friendly staff. They keep in contact and regularly review your options at renewal date. Does all the legwork for you. Not too pushy, and know what they are talking about… Read Full Review

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★★★★★

“Fast friendly efficient!”

Written on: 28/06/2014 by 292Rowe (1 review written)

I was first recommended ActiveQuote by a friend last year, they were extremely efficient and helpful, with clear, understandable advice over the phone initially and so I took out a medical policy with them. This year I was delighted to see a simple email advising me that my renewal was due and it took no more than me confirming 'yes please' in an email to renew for another year, and the premium had gone down. Would highly recommend using ActiveQuote to anyone… Read Full Review

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★★★★★

“Active Quote Insurance”

Written on: 12/06/2014 by JonathonPotter331 (1 review written)

The whole procedure from initial inquiry to completion was dealt with courtesy and professionalism. … Read Full Review

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★★★★★

“very competitive quote ”

Written on: 10/06/2014 by returnedfromOZ (1 review written)

Activequote health insurance advice Having returned from Australia with pre-existing conditions and having had a poor experience with private health insurance there we were wary of the market here but the rep from Activequote did suggest a very competitive product and did spend a lot of time going through the different price options vis a vis excesses etc. I felt we got good advice and he did make us feel like individuals rather than simply a customer to screw the most out of.The deal that he… Read Full Review

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★★★★★

“Patient and thorough”

Written on: 03/06/2014

My original contact was via the Activequote website. Response to my query was timely. When I called with further questions, the agent spent time walking me through what insurance could and couldn't do for me (I have a pre-existing condition). As an expatriate, I was clueless where to even start; the agent was patient and very informative even with basic healthcare information. I didn't commit at that original call, and she was not at all pushy. Still not having committed after a couple of… Read Full Review

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★★★★☆

“Review a Wider Field”

Written on: 14/05/2014 by xjfrench (1 review written)

I started trying to compare rival health insurance providers when I received an excessively high renewal quote. It was complex and limited to those providers that I had heard of. I found the ActiveQuote website by chance via Google and was surprised by the range of competition available. The website was rather unwieldy on my old laptop, but when I contacted ActiveQuote for assistance, I was very pleased with the expert advise I was given and ended up with a well-tailored product at a lower… Read Full Review

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