They take your money but dont cover you 'Watch Out'

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AXA PPP Health Insurance www.axappphealthcare.co.uk
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ReneMcIntosh's review of AXA PPP Health Insurance www.axappphealthcare.co.uk

“They take your money but dont cover you 'Watch Out'”

★☆☆☆☆

written by ReneMcIntosh on 13/08/2014

I pay £125 per month, I have to battle and am asked the most invasive questions, which not only make you feel you are untrustworthy, it is like they are trying to trip you up if you say one incorrect word that could give any indication a symptom is pre-exsiting. Despite a Consultants confirmation that my condition was not pre-existing they still refused to cover me, this process was not only stressful and upsetting, I could have earnt the money to pay for the operation in the time, phonecalls and admin involved to try and get the process authorised. BEWARE AXA PPP HAPPILY TAKE YOUR MONEY BUT WILL DO ALLLLL THEY CAN TO AVOID COVERING YOUR CARE.

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Axappphealthcare's Comment

Written on: 13/08/2014

We're sorry to hear about your recent experience and the level of customer service you feel you have received. It is certainly not our intention to make you feel like you are 'untrustworthy.'
We would like to investigate your situation, but as you may be aware we are unable to provide any specific contact details over the Review Centre. If you would like us to look in to this further for you then we would ask if you can make contact through our website, our Facebook page or through DM on Twitter.

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