Written on: 21/05/2012 by Michaelmcc
Although I did get a speedy reply to my question, it was answered by a psychiatrist and my question was nothing to do with a psychiatric problem. Don't see how this doctor was even qualified to answer my question!!
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Healthcaremagic's Response to Michaelmcc's Review
Written on: 10/07/2012
Dear Michaelmcc,
My name is Kashi and I assist our users in getting the best possible health information at HealthcareMagic. I feel sad that you are not satisfied and will try to assist you. If you have chosen “Ask an Online Doctor” option then your question will be picked up by any of our registered online doctors, 24x7. So it may have happened that when you posted your question, a psychiatrist registered with our panel picked up your question to answer.
If you want answers from particular specialists, then you should choose “Ask a Specialist” option. It costs more but then you get answers from top specialists.
There’s a “no question asked refund policy” at HealthcareMagic so you can ask for a full refund within 3 days if you are not satisfied. You can drop me a mail at customercare [at] healthcaremagic [dot] com and I will be happy to assist you.
Best Regards,
Kashi
Customer Care Team, HealthcareMagic