They do not listen - I do not recommend!

I went in armed with pictures, making it clear what I wanted. I wanted a fun bob with long straggles at the front and cute waves. My hair originally sat on my shoulders so there was more than enough length to do this. I also wanted a side sweeping fringe that's longest part was just below my cheekbone.

What I got was a mess. No long bits at the front, a fringe that maybe was side swept but was much shorter that I had clearly asked for and falls too short to my bottom lashes. It looked more like a frumpy bad cut. My cat could have done better.

What annoyed me more, was the attitude of the manager. Clearly no expert in handling a customer that wasn't happy, all she could reply was 'we work with what we are given. If the length isn't there...' Personally, I'd fire her. The length was there until the hairdresser who 'yea yea, I know what you want' and then continued not to listen and do her own thing had actually cut off that length when she was thinning my hair.

Worst hairdressers ever, kept saying if you'd like to come back and we can cut this shorter! Seriously! When they've already done it too short in the first place, and not listened, whatever makes them think that this would resolve anything!