10 YEARS EXPERIENCE???

Click here if this is your business
★★☆☆☆
2.4 / 5
32% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of MasterCuts

★☆☆☆☆
MasterCuts

“10 YEARS EXPERIENCE???”

Written on: 09/12/2012

I had the misfortune of having my hair cut and colored at the Rosedale Mastercuts location. The stylist claimed to have 10 years of experience. I had one of the worst hair salon experiences ever. I was in the woman's chair for almost five hours. She did not foil my hair as I requested and had to go back over it an additional two times. The result was still not what I had asked for. To make matters worse, she chopped at my and one side is longer than the other. The cut is "choppy" and not blended. I will go to another salon and have it corrected. I will never go back. The woman made me feel like I was doing something wrong when I asked her to correct the color. Very unprofessional and not customer service friendly. Entirely disappointing and frustrating experience.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jenra44's Comment

Written on: 28/06/2013

We must have had the same stylist. This woman cut my hair in exactly the way I told her not to. To add insult to injury, she left one side very noticeably longer than the other. I don't know how to salvage my hair except to cut it short all over, which I hate.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review