Written on: 19/11/2012
i have been a client at hair lab for 8yrs ,on every app we have a consultation to talk about what i would like to have done , the hair lab team do their very best to make my regular visits feel like my 1st time there , my family go there too so thanks guys for looking after us . we love you :) (read more)
Written on: 07/06/2012
Having visited Hair Lab over the past year, I'm sorry to say that they DO NOT listen to their customers. Over this time period, I have had highlights and asked that they leave the dye on sufficiently so that I don't get that awful brassey gold tone. And you guessed it, they left it on too quick every single time and left me with GOLD coloured hair. At over £140 a go, its a disgrace. Once you can forgive, twice is a coincidence but after 4 times of this, I'd had enough and will not be going... (read more)
As rated by real users
"Awful" Read More
"Didn't listen and very rude" Read More
"TONI&GUY BURY THE WORST SALON ..." Read More
"Absolute cons do not RUSH to g..." Read More
"Supercuts - Meadowhall" Read More
Sherifhassan's Comment
Written on: 19/11/2012
i have been a hair lab client for 8yrs now and really cant believe that you are complaining about a very proffesional artsist who will not damage yr hair . (Name removed) do their very best to satisfy their clients requests. i also wanted to go lighter a few years ago ! (Name removed) took a test strand as she wanted to make sure my hair was strong enough to take ! as it happens it wasnt . if ishel did what i asked my hair would have been damaged so Iam very gratefull for the profesional advice . what really stood out about yr comment was that you slagged my stylist off but still returned 4 times to hair lab . god help the next salon ...........a very satisfied client :)
Madelaine's Comment
Written on: 23/12/2012
Good for you that you are satisfied... Sadly, I know many clients who were not satisfied with Hair Lab. The crux of this is that people pay a lot of money for a proper service - not for someone to simply give you the hair colour 'they' think you should have. The complete lack of care and unprofessionalism I experienced at Hair Lab was astonishing... Thankfully, a year on from leaving the awful Hair Lab, my hair is back to its usual glossy mane. But I would never, ever recommend Hair Lab - they're a complete waste of money and will ruin your hair.