Horrible customer service

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pepabys's review of ESHK Hair Hairdressers. London

“Horrible customer service”

★☆☆☆☆

written by pepabys on 02/06/2013

I've been coming to ESHK for about a year now after downsizing from Sassoon. I've had my hair cut by pretty much all the stylists and have been relatively satisfied up until my most recent visit, where I was booked in with Zoltan (a supposedly senior stylist). He offered no greeting or introduction, no consultation or recommendations (isn't that the whole point of offering a "premium" service?) and he kept leaving for several minutes at a time without giving an explanation. At no point did he attempt to make a conversation with me and I was quite offended at not being treated like a person. When he was done with the cut he simplt walked away without saying goodbye or anything. Avoid at all cost - There are much better salons around at the same price level.

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