written by LiviaChurch on 06/06/2015
I was looking for a good salon in London, and came across the reviews for Brooks and Brooks. Reading about the hairdressers , and the Loreal awards she got , I thought I should give her a try. First time she was great, patient ,and listening to my needs. Second time was exactly the opposite ! She cut my hair opposite of what I asked ( shorter in the back, longer in the front). The highlights that was so great on the first time , was just 'awful' this time. She said it did not need a toner, so the result was 'different burned colour highlight ' that even I . who dont understand much of colouring hair, figure that indeed it needed a toner. SO annoying , disappointing ,and unreliable really. According to her great reviews on Brooks and Brooks page, she received award for hair colouring etc, one would expect better.
I will be going back to the salon, as I like the atmosphere , and is clear to see that they have great hairdressers there, but this one lady will 'never' touch mine again.
I am writing this just to express the real experience I had . Only great reviews on a review board doesnt really help , does it ?!
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