written by Rayea1964 on 20/07/2016
Bought Cloud 9 straighteners. Paid £129. Had them almost a year. Now I have experienced what most of the reviewers have experienced...annoying beeping and the plates not heating. Phoned Cloud 9 Customer Services. Got the usual Customer Service "prattle". When asked what she would do in my position the Customer Service Advisor said she would tie her hair back. Hardly the sort of response you would expect from a reputable hair-care company. Sadly, I feel that the Cloud 9 Customer Service is as helpful and effective as its straighteners!
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Margo123456's Comment
Written on: 12/09/2016
This sounds like the answer I would expect them to give as their straightners are shocking!!! I had a pair and they are no better than a ten pound pair from argos but my new ten pound pair actually work.What a total waste of money cloud9 are