Written on: 25/01/2012
i ordered these hesitantly, i wasn't sure what colour i'd be as i colour my hair blonde and it's usually blondes which are the most difficult to match as there's so many different tones, shades and highlights that they can come in. i sent in about five pictures of my hair in different lighting and recieved an email back within two hours from their very friendly staff members. they told me to go with this specific shade of blonde, and that if it was wrong i could get a full refund. i was very impressed with their returns policy. upon arrival of the extensions (which were sent through express post and only took FOUR days to arrive from the UK to Australia), i was extremely pleased to see they have a sample bit of hair you can open up and hold up to your hair to see if it's the right match before you open the whole thing. the match was PERFECT, absolutely and utterly. i was so, so pleased. these are extremely thick, glossy, smooth and luxurious. i am in love. hair extensions don't get any better than this. they look so real and natural, especially since the ends are trimmed to look natural. i can't imagine NOT wearing these now. i bought the set in 16-18" and now i'm really tempted to buy a longer weft for when i'm wearing my hair up. beautiful, beautiful extensions. would and do recommend to all!