Genuinely unsure as to where to start this review. absolutely disgusted by both the quality of the hair and the customer service. I had the hair fitted last week, it was lovely, felt soft, perfect length and weight for my hair (i naturally have very thin hair). i didn’t wash it for three to four days as my hair is not oily and rarely gets greasy, i also know after having extensions previously that they don’t need to be washed often seen as they can’t get greasy. i’ve applied ZERO products to the hair. used sulphate free shampoo and conditioner, only to be crying once it had dried. i let it air dry to about 80% as recommended on their website, again applied no products and then went in with my hair dryer on a medium/low heat and low power. the hair was vile. it had matted, went dry, puffy, and looked frazzled. i genuinely thought the hair was synthetic at this point. i contacted the company via instagram and email and attempted to wash it the next day, praying that id just not washed the shampoo out properly and a wash would do the trick, prior to this, for extra measures i applied a conditioning hair mask that i’ve previously used on worn out extensions which always made them look brand new. nothing worked. i’m genuinely heartbroken because i worked so hard over christmas in order to afford getting my hair done, as my hair is a huge insecurity of mine. the company eventually replied stating that i can choose one of 4 options, one of which mentioned that i return the hair to them and the ‘hair expert’ will attempt to ‘revive’ the hair. the hair shouldn’t need to be ‘revived’. it’s brand new hair. i responded and asked if the hair expert can ring me so that i can fix them from home, because again i don’t want to have to take them out as my hair as mentioned before is a huge insecurity. the hair specialist responded asking when the best time to ring was so i told her the following morning was the best time as i was at college when she emailed. no phone call, no email back, nothing. i’ve now written them several emails and contacted them via instagram for the lady to tell me she will look into it, again nothing has been done. im genuinely embarrassed to leave the house with hair like this.

Avoid at all costs. I am a qualified hair professional, I have used cliphair now for a few years, never really had a problem with them until recently. I applied 26 inch tapes to a client and within 2 weeks the hair started matting, she waited until 5 weeks to tell me this as she couldn't cope anymore. The hair was matted around her natural hair and had started snagging causing bold patches. Cliphair have now said there tape extensions only last 4-6 weeks before the hair needs replacing! £240 for hair that lasts 4 weeks, Very expensive for synthetic hair if you ask me! They have offered me 20% off my next order but can't guarantee they will last longer than 4 weeks at a time. Ive spent alot of money with this company and i can assure you i will be spending no more. I used Zen luxury extensions previous to trying these and never had a problem with a trim and proper maintenance they lasted 9 months, I decided to give cliphair a go because they were a bit more affordable for my clients. Won't be making that mistake again! I am now in the process of seeking legal advise as the more reviews I am seeing about Cliphair the more I am realising I'm not the only one this has happened too. I've attached some pictures, these were taken care of extremely well. Professional products and an extension brush were used as I supplied them all to her. As you can see in the picture there is only 137g of hair left from 200g. They have now taken off the website that they last 6 months as apparently this is wrong and it should have only said that for Remy Royal even though it says ALL hair. I'm absolutely disgusted with how this company have dealt with my complaint. Please save you're money and research a company that sells higher quality hair.

On arrival I initaially thought the hair was beautiful. It felt soft. Silky and was shinny. After a few days of paying to hair my extensions professionally put in, the hair started to mat and become knotted. Absolute wast of £200.00. The hair is awful I have washed it only once to try and help it regain it’s softness but with no luck. After less than 2 weeks I have had to take my extensions out and purchase more and I am now going to have to pay again to get my new ones back in. Awful hair!!

I haven't even received my hair extensions yet, but already and having major issues with them. They advertised $20 off your first purchase and I never received it. They also guarantee 1-2 day shipping. I won't be receiving my hair extensions for another 8 to 9 days. Which I would have never ordered if I knew I wouldn't have them by this weekend. They told me it's not there problem and to contact DHL for any further inquiries. I contacted the carrier just for them to confirm that the company mailed them out as regular mail. You cannot call the company and they don't respond to your emails.

Very expensive but terrible quality, there is absolutely no way this is human hair. It knotts and matts up like crazy , all the time! No matter what hair product you use. it wont help at all! I took my extensions out after 3 weeks, the company wont refund me and I threw away all the money! Avoid this hair if you want to keep your sanity.

I love this hair and my clients love it even more. It's good value for money. Will not buy else where. Cliphair is the best so far.

Quick delivery easy to put in and out would definitely be ordering again

I wish I researched more online before buying from this company! I’ve just realised they don’t have one bad review on their website, I guess they pick and choose what they want you to see. I ordered a 20” dark brown weft on a next day delivery but took 3 days to arrived. I’ve had hair extentions for 5 years + so knew how they should look and feel once fitted. A professional hair stylist fitted my extentions with micro beads which is normal for me. They went in lovely, they were slightly thinner than previous suppliers but thought they would be fine. The following day - NIGHTMARE - I was brushing my hair every 30 minutes for them to even look half decent. They were clumping together like rats tails and I could never run my hands through my hair without meeting a matted clump. I’ve not dyed them, or straightened/ curled them. I’ve washed them and conditioned as normal but they are still awful. I’ve had them removed now as I was so embarrassed by them. I have emailed the customer services team hoping they will compensate me. I’m being positive hoping I just got a dodgy batch but I’ve seen many reviews now which make me wonder differently. Wish me luck!

I have made two orders from this company. With first order everything was fine, even I bleached hair one time and used toner to get them red! But I used them for bit less than 3 months (hair was falling out but I bleached them so I didn't expect them to last long). After while I wanted to become blonde, I ordered lightest shade of blonde so I can match my hair perfectly by using toner for 10 minutes (what I did), that cancels yellow pigment in them (not hair dyes, bleach other stuff that's harsh to hair). I wanted to last them for at least the time what they are advertising on cliphair.co.uk - 3-6 months, but they didn't last even 2 months. After one month of using hair I had to cut ends off ( as you can see in photos that I have added, both of hair should be 18 inches long but they arent), hair are falling out so bad. My clothes, car is with hair. I can't use them anymore, I have to comb hair in every 30 minutes. Hair looks like birds nest. I also have added photos that I sent them. There are hair after 1 hour use and how they look when I comb them. When I wrote customer service they replied that it's been more than 28 days since my order + they don't recommend dyeing more than 2 shades darker also bleaching/lighten/toning extensions are strictly not recommended. So I replied them: Why now are you saying that you don't recommend dyeing them, but on your social media you encourage people to try these different looks with your hair extensions? Like those what I have added. So why it's okay for them to dye them, but when I turn mine you don't recommend it? On your care instructions there are said "It's recommended to buy a shade closest to your own hair colour, but the extensions can be dyed up to two shades darker". As I said I didn't use hair dye or bleach on blonde set! I used toner for 10 minutes that cancels yellow pigments. That shouldn't have caused hair to be that damaged! On your website you are saying that hair can be used 3-6 months, so I was counting on that I will be able to use blonde set for that amount of time, because I wasn't going to be using any hair dyes etc. I paid my hard earned money on hair that didn't last even 2 months! If I knew that this would happen, I would have returned the hair, but first month they were fine (except the hair falling out) and buy them from e bay, at least price there matches the time they serve. And they wrote me back: Thank you for your email. We are sorry but our position remains same and we won't be able to take this complaint further. Customer service is awful and in the end it's my fault because it's over 28 days and I toned them

Very fast delivery, fair prices a lot cheaper then most hair sites, the hair is such good quality, beautiful, shiny and soft, Highly recommend!

These extensions are great quality and value for money only fault I found was the dark blonde ones were not dark blonde to match them I had to use lightest golden brown but overall really pleased with the quality , quantity and communication.

These extensions are great quality and value for money only fault I found was the dark blonde ones were not dark blonde to match them I had to use lightest golden brown but overall really pleased with the quality , quantity and communication.

After spending hundreds of pounds with this company i had a faulty item after only three uses and the company refuse to refund the item because it has been worn - are they only supposed to last three uses !!!! i would expect them to last a year minimum. When you spend £80 on something you want it to work correctly why should i be out of pocket The customer care is terrible they havent replied to my last three emails as they just want to wash their hands of it. I want to worn others before purchasing hair because it is an expensive product to last only a couple of times - Beware !!!!!!!!!!!!!!!!

I have used this company a few times. a set 2 years ago melted when heat was put on it - the company blamed me for dying them, even though they promote this. The latest set lasted 2 months before coming a matted mess, the company blamed me for the products i used - even though i use the same products on hair from other brands that has lasted over 9 months in amazing condition. The hair is really poor quality, may as well be synthetic. They also delete any comments and reviews that are not positive they also block the people so they can't comment again. I left a comment saying mine lasted a month and i wouldn't recommend - they deleted the comment and blocked me. AVOID and save your money it really isn't worth it. there are many better brands that last so much longer and are a way higher quality.

The color of this product matched my hair perfectly, as i am more beige blonde, it blended well in my hair, i usually find colors are too blonde or too gingerish. great product, good lengths, i love the wavy texture, usually i can only get the hair straight. I would like a product to be in shorter lengths so i could have more of a layered look as my own hair is abit thin and short. But great product, will be purchasing again.

Wear these every day .last up to 6 months great quality excellent price won't buy from eny where else thankyou

These are the worst hair extensions I have ever had . When you wash them they swell so much that your hair matts together I have had these fitted for only 6 weeks I use Lm of the professional products and paid £130 for the hair. When I contacted them they sent me a load of questions so they can angle it at being my fault . Well I have decided to go legal on them . My own hair is ruined ive lost money on the hair , paid the person to fit them now im paying for new hair and another cost to get different hair put back in. So clip hsir think they can fob me off I don't think so . Don't buy this hair it's shocking

I generally buy my hairpieces from Harrods and Selfridges, but could not make it to central London this time and so glad! Clip hair is 2-3 times cheaper, and the quality is very good, the same as in the best London shops. I will always buy from them. Customer service is very friendly and helpful! Highly recommend!