Taking money after I did everything they asked to cancel

Xercise4Less - www.xercise4less.co.uk
★★☆☆☆
2.0
From 117 reviews
24.0% of users recommend this

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Guest's review of Xercise4Less - www.xercise4less.co.uk

“Taking money after I did everything they asked to cancel”

★☆☆☆☆

written by on 14/05/2015

They ignore letters and e-mails asking to cancel their service.

I'm trying to fix this now, but effectively, their representatives, Harlands have sent me a letter threatenting to charge £25.00 becuase I cancelled my Direct Debit.

Of course I cancelled it, we haven't used their facilities in 10 months and we've sent several letters and e-mails to cancel now the 12 month commitment is up.

I'll have to take legal action soon if this carries on, but I warn everyone to steer clear unless you intend to NEVER leave them.

Pathetic.

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Sharl29's Comment

Written on: 08/07/2015

Hi

Have you had any success in sorting your problem out? I'm in the same situation at the moment.

Best wishes

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