Not a bad gym but very questionable ethics when you leave

Xercise4Less - www.xercise4less.co.uk
★★☆☆☆
2.0
24.0% of users recommend this
  • Value For Money

Jezz60's review of Xercise4Less - www.xercise4less.co.uk

“Not a bad gym but very questionable ethics when you leave”

★☆☆☆☆

written by Jezz60 on 17/02/2015

The gym itself is not bad- you sort of get what you pay for. All the equipment you'd need to be able to get fit and so on.

HOWEVER- I cancelled my direct debit after the 12 month contract had expired, and now almost a YEAR Later, I have received a very shady letter from "Credit Resolution Services" trying to claim that I should pay for the past 12 months since I cancelled the direct debit PLUS a load of made up charges!!! So "Xercise4Less" can actually end up costing a fiar old bit more than you'd planned.

I intend to dispute this "debt" - there is plenty of advice online if you search for "CRS Xcercise4Less" and these charges are basically unenforceable.

But it's just such a shady business practice- WAKE UP XCERCISE4LESS AND TREAT YOUR CUSTOMERS FAIRLY!!!

I am now a member of Pure Gym and they have an ongoing direct debit for membership- no contract, when the direct debit is cancelled, the gym membership ends. That is a fair way to treat customers and will earn my loyalty and recommendations.

  • Value For Money

Michael_P's Response to Jezz60's Review

Written on: 04/03/2015

This happened to me as well, luckily not after 12 months though. What a joke, I can't believe that businesses like this still manage to thrive nowadays

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