Inexperienced & rude duty manager

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Virgin Active Health Clubs - www.virginactive.co.uk
★★☆☆☆
1.6
18.0% of users recommend this

Abernathyuo409's review of Virgin Active Health Clubs - www.virginactive.co.uk

“Inexperienced and rude duty manager”

★☆☆☆☆

written by Abernathyuo409 on 18/08/2016

The staffs have no discipline. Couple of times we have made complain to the duty manager called eunniis, he has no idear how to deal with complaints and he is very inexperienced and rude. I have seen him allowing his friends to come inside which are not members and they made so much mess in the shower rooms and changing rooms. Obviously since the duty manager is their friend they have unlimited access to towles to make mess in the shower rooms. Totally inexperienced, rude and has no clue about customer service.

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