no customer service

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Guest's review of Virgin Active Health Clubs - www.virginactive.co.uk

★☆☆☆☆
Virgin Active Health Clubs - www.virginactive.co.uk

“no customer service”

Written on: 18/03/2013

The customer service at the gym is terrible - my father passed away and I tried to put my membership on hold.

the gym would not do this for me - as it didn't fall within the right "days to put my membership on hold." I do apologise that the death occurred at an inconvenient time for them but come on. who has rules like that

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