Disgraceful customer service

★★★☆☆
2.5 / 5
From 2 reviews
50% of users recommend this

Ginger03's review of Village Health Club - www.village-fit.com

★☆☆☆☆
Village Health Club - www.village-fit.com

“Disgraceful customer service”

Written on: 07/06/2012 by Ginger03

The level of customer service provided by this gym is disgusting.

After contacting the gym because both me and my partner had been overcharged for 2 months I ended up speaking to 5 members of staff who all assured me they would contact me back.... Not one of them did.

After being overcharged for 2 months I am nowhere closer to having my query resolved.

I rarely review online, however want people to be aware before signing up to this gym.....DON'T DO IT!!!!!!!

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