Written on: 16/03/2013
I visited the Hull branch yesterday having been a member years ago when the previous manager had run it to the ground.
I only went for a swim but the building has become cold and tired. The main pool was freezing and dirty. The steam room looks like it's falling apart and the showers don't work properly I had to keep my hand on shower button the whole time. Staff wander around aimlessly at reception. Will I be rejoining? An emphatic NO!
As rated by our community of reviewers
" No customer service whatsoever " Read More
" Facilities not working " Read More
" Avoid at all costs. Easy to Get in Nightmare to get out " Read More
Written by MBibs
" Treat your members better! " Read More
" Worst customer service experience - EVER! " Read More