Written on: 07/03/2013
I have just joined total fitness as it the closest gym to me. However during my time there I have found some staff to be really rude and judgemental. They need better customer care training. I have found the way the speak to you is very down grading and unhelpfulful.
They also offer very expensive 'offers' and do not cater for a very wide range of people. I work in a number of hospitals so am not always around to use the gym facilities, so I was looking for somewhere where i could pay a month at a time but I had to commit to a 12 month contract because month-month prices were twice the price!
Overall very disappointed with my membership at total fitness hull.
As rated by our community of reviewers
" Avoid at all costs. Easy to Get in Nightmare to get out " Read More
Written by MBibs
" Difficult to cancel membership " Read More
" Not even average " Read More
" Treat your members better! " Read More
" Worst customer service experience - EVER! " Read More