Pure Gym Reviews - www.puregym.com

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Latest Reviews

★★☆☆☆
Pure Gym www.puregym.com

“PureGym City Centre North LEEDS. ”

Written on: 24/01/2015 by 1977Monroe (1 review written)

Important Feedback and Freedom of Speech may perhaps change the situation. With the New Management at Leeds City Centre North PureGym it was hoped that attitudes and Conditions would improve, at least that was the hope. Staff Performance. Gym Staff should remain courteous at all times, with paying members of the Gym no matter if they are not directly paying them for their 'personal training' they are in fact employees of PureGym and have a professional obligation towards all Gym Users at… Read Full Review

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★★★★☆
Pure Gym www.puregym.com

“Cancelling Policy”

Written on: 08/01/2015 by AnyaParsons443 (1 review written)

I had joined Pure Gym a couple of months ago with the intention of going with a friend. Unfortunately this did not come to fruition and I was part of another gym originally so decided to cancel this membership. I looked online to see how to cancel my membership and it was not hidden at all as many companies try to do in the hope you will give up! I also like how simple it is. Just purely cancel the direct debit. In regards to the facilities, I only used them twice however I found them to be… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“No one care”

Written on: 07/01/2015 by shyriktank (1 review written)

I saw gym in Acton. It is big and looks really good. When I tried to get in and find someone who can show it to me but didn't get success in this simple thing.To get inside I need to be a member and enter member code, I didn`t find ring or any other way to call the stuff (I spent 10 min. trying to pay theirs attention or trying to get in). Normally I`m very patient so I decided that I`ll buy month membership and check how it will be. But I got confused with registration and AGAIN no one saw me… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Assaulted by instructor!”

Written on: 19/12/2014 by WendyErskine1 (1 review written)

Joined Pure Gym to suit work activities. Am retired GB international athlete so still run and go to the gym x 5 weekly. Was alone in free weights area one morning doing squats with 80 kilos when a gym instructor appeared at my side and with raised voice starting sounding off about torn carpets in the corner of the room. Stunned by his tirade, when I understood that he was accusing me of tearing carpets, I told him I hadn't been in that area (which I hadn't) and when his irrational tirade… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“PureGym? Lol”

Written on: 17/12/2014 by 4Keating (1 review written)

Everything seemed good the first few days but where can I start? No privacy. The gym shower doors are made out of glass so it is see through. You can not lock the shower door so anyone can just randomly come in and see you naked. You can't leave your stuff inside the shower cubicle but outside hanging near the door so your stuff can get robbed and you will be walking around naked. They also lock the locker room and changing at midnight till 5am in the morning. Late night people? Don't even… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“No customer service”

Written on: 29/11/2014 by RubiPatterson27 (1 review written)

Absolute joke! Never anyone to speak to on the gym floor or managers lack of classes keep your money. I have cancelled, as the saying goes you pay for what you get… Read Full Review

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★★★★☆
Pure Gym www.puregym.com

“Great online shop, one happy dog”

Written on: 29/11/2014 by Maizydog (0 reviews written)

Easy ordering process, however was not able to order over the telephone. product arrived very quickly and as stated on the website. My dog loves the jogging lead. Would most certainly use again and recommend to my dog owning friends… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“Great value for money and good equipment”

Written on: 28/10/2014 by perfectpeter1965 (5 reviews written)

I can't fault my local Pure gym, it's cheap and open 24/7. There is a good selection of equipment and it's never too busy to use what you want to use. I will keep going until the mrs says I've lost enough weight!!!… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“Class music playing at the same time as music on TV”

Written on: 20/10/2014 by Crockettug39 (1 review written)

It's basic, and the showers could be a bit cleaner, but that's what you would expect for £20/month and I'm not a clean freak. I used it for about a year and then cancelled. It was OK for a quick, basic workout. What has caused me to cancel is that when there is a class it has it's own music, which they crank up high (presumably to drown out the general music in the club). Because it's all in one room, this leaves others listening to both the general TV music AND the class music. Really… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Shocking”

Written on: 01/10/2014 by Djeanpaulr (1 review written)

Pure gym Birmingham is shocking. If you join a gym you tend to either go before or after work and expect to at least be able to get on the equipment. Well not here it's like a cattle market. They seem to be more interested in getting people through the door instead of providing a decent quantity of equipment for the amount of people that are in there. The showers are shockingly not cleaned regualy. Chewing gum in there, pubes, mould you name it. I would highly recommend not joining this gym and… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Awful services”

Written on: 19/09/2014 by JakaylaFallon (1 review written)

Plain shocking charged multiple times after cancelling membership don't fall for the "no contract scheme"… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“Best gym ever ”

Written on: 01/09/2014 by Nikhilu122 (1 review written)

So easy to use , so simple hassle free. Great equipment and so clean love it can't rate it highly enough we'll done pure gym… Read Full Review

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★★★★☆
Pure Gym www.puregym.com

“Pure gym”

Written on: 24/08/2014 by Ramirez222 (1 review written)

Joined the gym a month ago for £18.99 with a £25 introductory fee, which was a bargain for me. The gym website has instructions on how to use their equipment and tells you how many people are currently in the gym. However, staff are not very welcoming and do not engage in conversation. Plenty of good equipment, would recommend to a friend. I do go to gym at 11pm maybe the staff has had enough buy then. The gym is very clean and the changing rooms and showers… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“Cheap, friendly and high quality! ”

Written on: 24/08/2014 by Hutchinson60 (1 review written)

After just 3 visits to Pure Gym I had already had friendly conversations with 2 members of staff. The staff are friendly and very attentive making you feel welcome and unafraid to ask how to use the equipment. Speaking of the equipment, it's all very good quality. Lots of great weight machines, plenty of cardio machines and great spaces for free weights, stretching and classes. The changing rooms are modern and always very clean with lots of room to change and plenty of lockers, toilets and… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“absolutely rubbish - never using again”

Written on: 22/08/2014 by maj211287 (1 review written)

I joined the gym and been paying since May however did not attend due to other commitments. Today when I felt like going. The door would not open when I entered my pin. So I assumed there might be a fault with that door. Waited approx 20 mins for someone to leave so I could enter. Entered pin on the internal entry but still no luck. Logged into my account where it said I had to complete a poxy questionnaire before my account goes live! Completed that but still no luck and could no enter! WHY… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“Far too busy”

Written on: 21/08/2014 by azLove322 (1 review written)

Too busy at peak times , equipment is good if you can get on it , staff seem unhelpful and a few are quite misarable looking , water fountings not cold and showers not hot . Staff are a bit health and safety mad… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Started well now terrible! ”

Written on: 20/08/2014 by IsmaelWise99 (1 review written)

When i first joined it was great, now its just terrible, broken equipment, classes cancelled last minute and sometimes you're not told! We had no music for the classes for three weeks, staff leaving! over 9 and counting! Classes repeated all the time the same ones very poor indeed no variety. The aircon which isnt great keeps breaking or leaking! Roof leaks the list is endless Ive had loads of friends who have cancelled their membership! it has put me off going... if it doesnt improve im… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“Poor customer service”

Written on: 19/08/2014 by williamquarmby (2 reviews written)

Worst customer service ever, never got the Pin no. but still keep taking direct debit's, when I phoned them at customer services the lady was unhelpful and stated that I should have phoned them days earlier and it was my fault and that there was nothing she could do, totally unhelpful, I have just left my gym for this and now regret it, don't waste your money or time… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“amazing gym and staff”

Written on: 18/08/2014 by jamesrobinson (1 review written)

i have been a member of this gym for nearly 7 months and have seen so many changes in terms of new equipment it is amazing. yes its a busy busy gym but the staff are so interactive and always there willing to help and getting involved it really feels like a small family. the gym was becoming overcrowded and there was people complaining and hey presto they double the free weights area just like that. now that's what i call customer service. i cant believe some of the negative reviews i have read… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“Pure Gym Lambeth and Oval ”

Written on: 27/07/2014 by Scripted (1 review written)

I have been to two gyms in this chain, Pure Gym Oval and Lambeth. Oval was a dirty gym, not cleaned properly with cleaning equipment left (vacuum cleaners) on the floor unused and unattended for long periods of time, which staff would walk by and ignore. Unless you were part of the 'in crowd' or willing to part with your money for a personal trainer, staff were often aloof and would ignore you like you didn't exist or look you straight in the eye and walk by. To be fair a couple would say… Read Full Review

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