Pure Gym Reviews - www.puregym.com

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Latest Reviews

★☆☆☆☆
Pure Gym www.puregym.com

“Manager at camberley rude and arrogant”

Written on: 01/07/2014 by Trinity461 (1 review written)

Manager at camberley rude and arrogant… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“avoid at all cost!”

Written on: 20/06/2014 by Kolten137 (1 review written)

I've been a member at Pure Gym Enfield since it opened several months ago. Its supposed to be a cheap way to use the gym, and it is, if you go at midnight. That's the only time you can use any equipment. There are so many members that there's no chance of getting on anything at any time from 4-8pm. Not only are there too many members for the amount of equipment but members give their entry codes to others who get in for free, or two people get through the entry pods together. Many people… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“Puregymholloway”

Written on: 19/06/2014 by hollowayroadfatty (1 review written)

I joined the gym in March 2014, I was pleasantly surprised at the cleanliness particularly in the locker rooms and the showers. I don't think its just because its new as I see the cleaners in the morning and in the evening I have witnessed instructors going around cleaning the equipment! I am a fattie however I feel comfortable going to the gym despite the usual groupie types being present(slim young girls who are all exceptionally friendly with the instructors)but no more than you would find… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Unproffesional arrogant staff”

Written on: 19/06/2014 by YosefHunt330 (1 review written)

Joined 4 months ago but can never get on equipment because there are far too many members and they are not capped. It was like a tin of sardines. Sometimes waiting for 30 minutes for a smiths machine only for the personal trainer who has a client to push in and jst take the machine off u. Cancelled after this. Staff are rude, unproffeaional and have no reapect for members… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“terrible”

Written on: 19/06/2014

I joined pure gym because it was value for money, what a mistake this was! It is always so busy that no equipment is available to use and after 8pm large groups of youths hang around in the gym. The gym instructors possibly have the worst customer service skills I have ever came across. Anyone with any sense should not join pure gym especially the Enfield one … Read Full Review

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★★★★☆
Pure Gym www.puregym.com

“Decent gym for a great price”

Written on: 05/06/2014

I Joined PureGym Sunderland just over a week ago having never been a member of a gym, although I had looked around a few before joining. My experience so far has been largely positive, at my induction the person informed myself and the rest of the group that he offered personal training too if we needed it and gave us his business card, I had been considering hiring a personal trainer as I have specific goals so I asked him about what he offered, as he explained what he offered (without… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“PURE GYM COVENTRY”

Written on: 25/05/2014 by zjKendall240 (1 review written)

The gym has all the equipment that you need to get fit. The people who work there however are the most non-helpful and cocky people you will ever meet. If you suffer from self-confidence and your just wanting to get fit don't come here… Read Full Review

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★★★★☆
Pure Gym www.puregym.com

“i love my pure fym Hednesford”

Written on: 24/05/2014 by AliParrish (1 review written)

I joined pure gym for value for money, the classes are good but could do with more of the busy classes i.e. body combat and step, the staff are friendly and very knowledgeable of the industry, but i do feel sorry for the way they have to do so many free hours, bit to many i think, its a shame because that way they will lose staff often and that will not be good for the gym, present staff though are ace… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“PureGym City Centre North Leeds, Disappointing for LGBT ! ”

Written on: 07/05/2014

Firstly there are some truly Awesome Gym Instructors at This facility. To You Guys We Thank You Very Much! Great Equipment! However We Dislike Homophobia ! While We have favoured the Leeds City Centre North Gym, Most staff are Awesome however we now Do Not recommend this Gym for LGBT persons as we have found it lacks the assurances of protections and Mutual respect we would hope to have for our community from fellow Gym members. Its a typical Cheap Gym pulling in as many members and as such… Read Full Review

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Freespeech's Comment

Written on: 26/07/2014

We Totally Agree !!! We have found the Staff and in particularly the new cleaner Rude and Highly Disrespectful indeed !

This Gym Refuses to take any Serious Feedback and further retaliates if one dares to make a far and just comment about conditions there !!!

We say Keep away from this Gym in Leeds at all cost ! Cost to one's Physical fitness, and Sanity !

Horrible place with a Horrible Negative attitude !!!

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★☆☆☆☆
Pure Gym www.puregym.com

“Rubbish, joined it haven't gotten pin no.”

Written on: 03/05/2014 by Stephany204 (1 review written)

The worst gym ever, bloody £15 per month but they are not even bother to send me my pin no. Pathetic. I can't even cancel my direct debit without my pin no. Pure gym grimsby sucks… Read Full Review

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Freespeech's Comment

Written on: 26/07/2014

We Totally Agree !!! We have found the Staff and in particularly the new cleaner Rude and Highly Disrespectful indeed !

This Gym Refuses to take any Serious Feedback and further retaliates if one dares to make a far and just comment about conditions there !!!

We say Keep away from this Gym in Leeds at all cost ! Cost to one's Physical fitness, and Sanity !

Horrible place with a Horrible Negative attitude !!!

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★☆☆☆☆
Pure Gym www.puregym.com

“Dirty, overcrowded and noisy”

Written on: 28/04/2014 by JeffB72 (1 review written)

Pure Gym Oval is overcrowded after work, to the extent that there are long queues to get in and out, and it is impossible to get on weights machines. It is also dirty, as there are no cleaning towels or sanitiser in the gym so benches and equipment are greasy. I for one have had enough. Comments I have made to the manger ignored. Not recommended… Read Full Review

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Girlee's Response to JeffB72's Review

Written on: 20/06/2014

Which branch? Im at Enfield and its the same!

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Freespeech's Response to JeffB72's Review

Written on: 26/07/2014

We Totally Agree !!! We have found the Staff and in particularly the new cleaner Rude and Highly Disrespectful indeed !

This Gym Refuses to take any Serious Feedback and further retaliates if one dares to make a far and just comment about conditions there !!!

We say Keep away from this Gym in Leeds at all cost ! Cost to one's Physical fitness, and Sanity !

Horrible place with a Horrible Negative attitude !!!

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★☆☆☆☆
Pure Gym www.puregym.com

“NOT SECURE”

Written on: 10/04/2014 by siilvya (1 review written)

This gym is 24/7, I left my stuff there during the day thinking to come back in the afternoon, but I get sick and I have been around 2 weeks out of there. So, when I arrive in morning (after 2 weeks) I found out that the staff members just destroyed my locker and without any authorization they just put everything in the bin. How can Pure Gym can do this to their customers? We are paying for a service, they even try to secure the things for longer than 1 week. Things that cost money. I was sick… Read Full Review

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Freespeech's Response to siilvya's Review

Written on: 26/07/2014

We Totally Agree !!! We have found the Staff and in particularly the new cleaner Rude and Highly Disrespectful indeed !

This Gym Refuses to take any Serious Feedback and further retaliates if one dares to make a far and just comment about conditions there !!!

We say Keep away from this Gym in Leeds at all cost ! Cost to one's Physical fitness, and Sanity !

Horrible place with a Horrible Negative attitude !!!

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★☆☆☆☆
Pure Gym www.puregym.com

“I joined the recently opened Pure Gym in Leeds and was...”

Written on: 20/03/2014 by devjones1 (1 review written)

I joined the recently opened Pure Gym in Leeds and was assured by their team that we had a money back guarantee of the joining fee and the first month, providing cancelled in the first seven days. This gym is more than happy to give you the best service and false empty promises when you are about to join them. However, this all changes dramatically when you are with them. They break their promises, their members service team are extremely rude and inattentive, and problems do not get solved… Read Full Review

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Lgbtcommunity's Response to devjones1's Review

Written on: 05/05/2014

Hello There

Would this be the Leeds City Centre North Gym ?

We have favoured the Leeds City Centre North Gym, the staff are Awesome however we now Do Not recommend this Gym for LGBT persons as we have found it lacks the protections and Mutual respect we would hope to have for our community.

Its a typical Cheap Gym pulling in as many members and as such if a member of Our minority community dare suffer homophobic abuse we had found they feel they are not protected adequately enough to ensure their safety!

We are Deeply saddened that we can No longer endorse this Gym for Our Gay, Lesbian, Bi, Trans, Community !



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Freespeech's Response to devjones1's Review

Written on: 26/07/2014

We Totally Agree !!! We have found the Staff and in particularly the new cleaner Rude and Highly Disrespectful indeed !

This Gym Refuses to take any Serious Feedback and further retaliates if one dares to make a far and just comment about conditions there !!!

We say Keep away from this Gym in Leeds at all cost ! Cost to one's Physical fitness, and Sanity !

Horrible place with a Horrible Negative attitude !!!

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★☆☆☆☆
Pure Gym www.puregym.com

“Worst Customer Service EVER!!! DO NOT JOIN!!!! WARNING...”

Written on: 20/03/2014 by DStep (1 review written)

Pure Gym is an absolute disgrace of a gym to join. When I joined Pure Gym, they mishandled all of my personal information and assigned me to the wrong gym in the wrong location (although I entered the information correctly). Then when I contacted Pure Gym Customer Service, they amended the gym location to what it should of originally been. Then I was sent a completely WRONG direct debit bill, which included an added on fee and a monthly bill for £20.21 - when in fact at this time, monthly… Read Full Review

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Devjones1's Response to DStep's Review

Written on: 20/03/2014

I agree completely. Their service sucks and they ignore customer complaints.

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★★★★☆
Pure Gym www.puregym.com

“Great value budget gym”

Written on: 15/03/2014 by RaveReviewer (2 reviews written)

As a member of the Leeds branch for a number of years I am quite happy with Puregym. It's a budget gym that is open 24 hours a day 365 days a year. It has all the equipment you would expect (and more) which is usually well maintained. The staff are fine, they usually just let you get on with your session but most will say hello and are approachable if you need help. Surprisingly for a budget gym there are free classes but I have never gone however they seem quite popular. Also surprisingly is… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“Pure Gym City Centre North Leeds”

Written on: 12/02/2014 by GMJ4Fitness (1 review written)

I have tried other Gym's But the Pure Gym City Centre North (Leeds) is the Best and the Best Gym in Town! Mark the Manager keeps a well oiled Tight ship (Gym) presentable and orderly, clean and efficient. While as the manager and as with the assistant Manager are both dedicated, always available, professional and Friendly. Very Rare compared to other Gym's and Our experiences ! This Gym Staff at the Pure Gym are mainly very Friendly and supportive and like family to us. When one spends 2… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“The Pure Gym City Centre NORTH Leeds”

Written on: 12/02/2014 by GMJ4Fitness (1 review written)

I have tried other Gym's But the Pure Gym City Centre North (Leeds) is the Best and the Best Gym in Town! Mark the Manager keeps a well oiled Tight ship (Gym) presentable and orderly, clean and efficient. While as the manager and as with the assistant Manager are both dedicated, always available, professional and Friendly. Very Rare compared to other Gym's and Our experiences ! This Gym Staff at the Pure Gym are mainly very Friendly and supportive and like family to us. When one spends 2… Read Full Review

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Freespeech's Response to GMJ4Fitness's Review

Written on: 26/07/2014

We Totally DISAGREE Entirely !!! We have found the Staff and in particularly the new cleaner Rude and Highly Disrespectful indeed !

This Gym Refuses to take any Serious Feedback and further retaliates if one dares to make a far and just comment about conditions there !!!

We say Keep away from this Gym in Leeds at all cost ! Cost to one's Physical fitness, and Sanity !

Horrible place with a Horrible Negative attitude !!!

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★★☆☆☆
Pure Gym www.puregym.com

“Personal Trainers...”

Written on: 21/01/2014

I chose to join Pure Gym for the price and convenience, due to not working a lot of hours and it being easy to get to. My first time at the gym was slightly confusing, as I didn’t really know how to actually get into the gym, and I didn’t realise you needed a personal padlock for each locker (something I suggest they tell you in an email once you join!). But my first session went well. I have used gyms for many years, so didn’t bother with an induction as I knew how to use equipment and… Read Full Review

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Freespeech's Comment

Written on: 26/07/2014

Leeds City centre North Leeds . We Totally Agree !!! We have found the Staff and in particularly the new cleaner Rude and Highly Disrespectful indeed !

This Gym Refuses to take any Serious Feedback and further retaliates if one dares to make a far and just comment about conditions there !!!

We say Keep away from this Gym in Leeds at all cost ! Cost to one's Physical fitness, and Sanity !

Horrible place with a Horrible Negative attitude !!!

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★★★★☆
Pure Gym www.puregym.com

“Value for Money”

Written on: 07/01/2014 by mrsslocombe (1 review written)

I love this gym, great value for money, half the price I used to pay, yet there is more equipment and they are better maintained. I go 3 to 4 times a week now as I am addicted, my only niggles is the gym can sometimes be too hot and you cannot adjust the temperature of the showers… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“cancelled membership but still took money out of bank”

Written on: 07/12/2013 by qwerty4 (1 review written)

It says all you have to do to cancel your membership is to cancel your direct debit. So I did and they still took money out of my bank account this month. Absolute useless idiots… Read Full Review

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