Pure Gym Reviews - www.puregym.com

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★★★☆☆
2.6 / 5
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Latest Reviews

★☆☆☆☆
Pure Gym www.puregym.com

“Shocking”

Written on: 01/10/2014 by Djeanpaulr (1 review written)

Pure gym Birmingham is shocking. If you join a gym you tend to either go before or after work and expect to at least be able to get on the equipment. Well not here it's like a cattle market. They seem to be more interested in getting people through the door instead of providing a decent quantity of equipment for the amount of people that are in there. The showers are shockingly not cleaned regualy. Chewing gum in there, pubes, mould you name it. I would highly recommend not joining this gym and… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Awful services”

Written on: 19/09/2014 by JakaylaFallon (1 review written)

Plain shocking charged multiple times after cancelling membership don't fall for the "no contract scheme"… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“Best gym ever ”

Written on: 01/09/2014 by Nikhilu122 (1 review written)

So easy to use , so simple hassle free. Great equipment and so clean love it can't rate it highly enough we'll done pure gym… Read Full Review

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★★★★☆
Pure Gym www.puregym.com

“Pure gym”

Written on: 24/08/2014 by Ramirez222 (1 review written)

Joined the gym a month ago for £18.99 with a £25 introductory fee, which was a bargain for me. The gym website has instructions on how to use their equipment and tells you how many people are currently in the gym. However, staff are not very welcoming and do not engage in conversation. Plenty of good equipment, would recommend to a friend. I do go to gym at 11pm maybe the staff has had enough buy then. The gym is very clean and the changing rooms and showers… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“Cheap, friendly and high quality! ”

Written on: 24/08/2014 by Hutchinson60 (1 review written)

After just 3 visits to Pure Gym I had already had friendly conversations with 2 members of staff. The staff are friendly and very attentive making you feel welcome and unafraid to ask how to use the equipment. Speaking of the equipment, it's all very good quality. Lots of great weight machines, plenty of cardio machines and great spaces for free weights, stretching and classes. The changing rooms are modern and always very clean with lots of room to change and plenty of lockers, toilets and… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“absolutely rubbish - never using again”

Written on: 22/08/2014 by maj211287 (1 review written)

I joined the gym and been paying since May however did not attend due to other commitments. Today when I felt like going. The door would not open when I entered my pin. So I assumed there might be a fault with that door. Waited approx 20 mins for someone to leave so I could enter. Entered pin on the internal entry but still no luck. Logged into my account where it said I had to complete a poxy questionnaire before my account goes live! Completed that but still no luck and could no enter! WHY… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“Far too busy”

Written on: 21/08/2014 by azLove322 (1 review written)

Too busy at peak times , equipment is good if you can get on it , staff seem unhelpful and a few are quite misarable looking , water fountings not cold and showers not hot . Staff are a bit health and safety mad… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Started well now terrible! ”

Written on: 20/08/2014 by IsmaelWise99 (1 review written)

When i first joined it was great, now its just terrible, broken equipment, classes cancelled last minute and sometimes you're not told! We had no music for the classes for three weeks, staff leaving! over 9 and counting! Classes repeated all the time the same ones very poor indeed no variety. The aircon which isnt great keeps breaking or leaking! Roof leaks the list is endless Ive had loads of friends who have cancelled their membership! it has put me off going... if it doesnt improve im… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“Poor customer service”

Written on: 19/08/2014 by williamquarmby (2 reviews written)

Worst customer service ever, never got the Pin no. but still keep taking direct debit's, when I phoned them at customer services the lady was unhelpful and stated that I should have phoned them days earlier and it was my fault and that there was nothing she could do, totally unhelpful, I have just left my gym for this and now regret it, don't waste your money or time… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“amazing gym and staff”

Written on: 18/08/2014 by jamesrobinson (1 review written)

i have been a member of this gym for nearly 7 months and have seen so many changes in terms of new equipment it is amazing. yes its a busy busy gym but the staff are so interactive and always there willing to help and getting involved it really feels like a small family. the gym was becoming overcrowded and there was people complaining and hey presto they double the free weights area just like that. now that's what i call customer service. i cant believe some of the negative reviews i have read… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“Pure Gym Lambeth and Oval ”

Written on: 27/07/2014 by Scripted (1 review written)

I have been to two gyms in this chain, Pure Gym Oval and Lambeth. Oval was a dirty gym, not cleaned properly with cleaning equipment left (vacuum cleaners) on the floor unused and unattended for long periods of time, which staff would walk by and ignore. Unless you were part of the 'in crowd' or willing to part with your money for a personal trainer, staff were often aloof and would ignore you like you didn't exist or look you straight in the eye and walk by. To be fair a couple would say… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Manager at camberley rude and arrogant”

Written on: 01/07/2014 by Trinity461 (1 review written)

Manager at camberley rude and arrogant… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“avoid at all cost!”

Written on: 20/06/2014 by Kolten137 (1 review written)

I've been a member at Pure Gym Enfield since it opened several months ago. Its supposed to be a cheap way to use the gym, and it is, if you go at midnight. That's the only time you can use any equipment. There are so many members that there's no chance of getting on anything at any time from 4-8pm. Not only are there too many members for the amount of equipment but members give their entry codes to others who get in for free, or two people get through the entry pods together. Many people… Read Full Review

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★★★★★
Pure Gym www.puregym.com

“Puregymholloway”

Written on: 19/06/2014 by hollowayroadfatty (1 review written)

I joined the gym in March 2014, I was pleasantly surprised at the cleanliness particularly in the locker rooms and the showers. I don't think its just because its new as I see the cleaners in the morning and in the evening I have witnessed instructors going around cleaning the equipment! I am a fattie however I feel comfortable going to the gym despite the usual groupie types being present(slim young girls who are all exceptionally friendly with the instructors)but no more than you would find… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“Unproffesional arrogant staff”

Written on: 19/06/2014 by YosefHunt330 (1 review written)

Joined 4 months ago but can never get on equipment because there are far too many members and they are not capped. It was like a tin of sardines. Sometimes waiting for 30 minutes for a smiths machine only for the personal trainer who has a client to push in and jst take the machine off u. Cancelled after this. Staff are rude, unproffeaional and have no reapect for members… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“terrible”

Written on: 19/06/2014

I joined pure gym because it was value for money, what a mistake this was! It is always so busy that no equipment is available to use and after 8pm large groups of youths hang around in the gym. The gym instructors possibly have the worst customer service skills I have ever came across. Anyone with any sense should not join pure gym especially the Enfield one … Read Full Review

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★★★★☆
Pure Gym www.puregym.com

“Decent gym for a great price”

Written on: 05/06/2014

I Joined PureGym Sunderland just over a week ago having never been a member of a gym, although I had looked around a few before joining. My experience so far has been largely positive, at my induction the person informed myself and the rest of the group that he offered personal training too if we needed it and gave us his business card, I had been considering hiring a personal trainer as I have specific goals so I asked him about what he offered, as he explained what he offered (without… Read Full Review

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★★☆☆☆
Pure Gym www.puregym.com

“PURE GYM COVENTRY”

Written on: 25/05/2014 by zjKendall240 (1 review written)

The gym has all the equipment that you need to get fit. The people who work there however are the most non-helpful and cocky people you will ever meet. If you suffer from self-confidence and your just wanting to get fit don't come here… Read Full Review

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★★★★☆
Pure Gym www.puregym.com

“i love my pure fym Hednesford”

Written on: 24/05/2014 by AliParrish (1 review written)

I joined pure gym for value for money, the classes are good but could do with more of the busy classes i.e. body combat and step, the staff are friendly and very knowledgeable of the industry, but i do feel sorry for the way they have to do so many free hours, bit to many i think, its a shame because that way they will lose staff often and that will not be good for the gym, present staff though are ace… Read Full Review

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★☆☆☆☆
Pure Gym www.puregym.com

“PureGym City Centre North Leeds, Disappointing for LGBT ! ”

Written on: 07/05/2014

Firstly there are some truly Awesome Gym Instructors at This facility. To You Guys We Thank You Very Much! Great Equipment! However We Dislike Homophobia ! While We have favoured the Leeds City Centre North Gym, Most staff are Awesome however we now Do Not recommend this Gym for LGBT persons as we have found it lacks the assurances of protections and Mutual respect we would hope to have for our community from fellow Gym members. Its a typical Cheap Gym pulling in as many members and as such… Read Full Review

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Freespeech's Comment

Written on: 26/07/2014

We Totally Agree !!! We have found the Staff and in particularly the new cleaner Rude and Highly Disrespectful indeed !

This Gym Refuses to take any Serious Feedback and further retaliates if one dares to make a far and just comment about conditions there !!!

We say Keep away from this Gym in Leeds at all cost ! Cost to one's Physical fitness, and Sanity !

Horrible place with a Horrible Negative attitude !!!

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