unfriendly gym & don't reply to emails

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Pure Gym www.puregym.com
★★☆☆☆
2.2
From 179 reviews
27.0% of users recommend this

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chrisbhoy's review of Pure Gym www.puregym.com

“unfriendly gym and don't reply to emails”

★☆☆☆☆

written by chrisbhoy on 20/09/2015

I paid for a day pass but never received a confirmation code but took my money anyway, emailed them several time about it and no reply. so lost out there!
When i go to use the gym in Clydebank its probably the most unfriendliest gym I have been too the normal bunch of guys think they own the place and stand over you until you get out there way and then hog machines all day and night!
good value for money but lacks i would prefer a human interface other than machines, codes and unanswered emails.

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Puregym's Response to chrisbhoy's Review

Written on: 02/10/2015

Good Afternoon,

I am sorry to hear that you are not happy about the gym in Clydebank. If you would like to discuss this matter further regarding the day pass you never used.

You can email us or telephone our Member Services.
Lines are available: Monday to Friday 8.00am to 8.00pm & Saturday and Sunday 10.00am to 4.00pm

Kind regards

Pure Gym

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