INCREASING NUMBERS OF MEMBERS USE CELL PHONES FOR FACEBOOK OR TEXTING WHILE THEY ARE SITTING ON EQUIPMENT. STAFF CHOOSES TO DO NOTHING ABOUT THIS AND WONT LEAVE FRONT DESK TO OBSERVE WHAT PEOPLE ARE DOING. STAFF TOO LAZY TO ENFORCE RULES. MANY MEMBERS NOT REALLY THERE TO EXERCISE. DRAWS A LOT OF PEOPLE DUE TO LOW PRICE. THIS LOCATION IS IN CANTON, OHIO. OTHER LOCATIONS MAY BE BETTER

No military discount. My son is home on leave and went there for a day visit. They charged him $20 for the day. SHAME ON YOUR COMPANY.

Too many crowds. Unsanitary conditions in {not private} showers.Machines not clean. restrooms always dirty and unsanitary.

Intro: My wife and I are members of the Planet Fitness in Stratham, NH. We joined after having been memebers at a prior location several years prior. We toured the gym prior to joining to enjoy we liked the equipment, the layout and the gym overall. I hadn't worked out seriously for sometime, however, I used to be in very good shape. I started getting in shape again on a Bowflex, however, given the condition I used to be in I outgrew that very quickly, as did my wife. I used it as a psudo workout until I decided on which gym we where going to join. Experience: I see a lot of post regarding how Planet Fitness is always packed with people, and it is at times. Any gym worth going to will be packed at peak times, it's the way it is. If you find a gym that isn't packed at 5:00 - 6:00PM it is either a poor gym or extermely expensive, either of which makes sense. I do not go to the gym to socialize, I go to workout and leave. It is very rare that I can not use a piece of equipment when I want to and if I have to wait it is a few minutes, which again is rare. The staff ALWAYS says hello to my wife and I, and it isn't because I know them from outside the gym, they are friendly. Granted, the dumbells at this location only go to 75 pounds, and that is a bit low in my opinion, but I knew that prior to joining and work around it by using the smith machine. There are no free standing barbells, only Smith Machines, and I do wish there was some, however, in my experience the vast majority of people do not know how to bench or squat correctly and this is to prevent injury, not a cost saving measure. Believe me, a solid Smith Machine cost a lot more then a good bench. There are plenty of ways to get a good chest workout without having to require a bench with a barbell, a Smith will do it. If you require more (without your ego talking) then join a Bodybuilding Gym, not a "Fitness" gym. We have people in our gym that bench (reps) with weight easily in the 300 plus range, and they don't complain. Bottom Line: For the cost you can not beat Planet Fitness. The equipment is excellent and you will never please all the people all the time, however, you can please the majority of them most of the time. By having good solid equipment, low prices and great hours (our gym is open 24hr 7 days a week) you will win out over the PowerHouse Gyms or elite gyms, that's just good business, and it works. I highly recommend Planet Fitness but do suggest you take a tour and then ask to look around on your own. This way you can ask questions from some of the people there, to get a sense of things. Ask how long it takes to fix something when it breaks, what are the peak hours (our gym was VERY honest about peak hours and offers a print out). Judge for yourself.

if I could give PLANET FITNES a zero, I would. Place is always packed. They don't really enforce cleaning the machines by the patrons. There few ab machines and most of the machines are worn out from years of abuse. I canceled because my new place had a new gym and was less packed. It took 3 months to cancel. Payed off balance with new credit card and cancelled. The next month they charged my new credit card for membership. Had to go back to again cancel my membership and notify my credit card company that they didn't have authorization to charge my card. Then they had a nerve to send me a bill because I didn't cancel in time the month before. Talk about incompetence.. Despite the fact I cancelled 2 months before, they had the nerve to say THAT!!! BTW:. The way they treated me the last time was as if I was an imbecile for being ticked off about having to fight a bill for a third time,. I never felt more furious for being put into a position to have to go back there and they barely even bothered to look at the paperwork.. Why make me come down if u could have done it over phone? Especially if u can see my file and see I already cancelled?. To have fun at my expense and waste my time?? IF U GO HERE, DON'T GIVE THEM UR CREDIT CARD INFO'. OTHERWISE WHEN U TRY TO LEAVE, THEY WILL KEEP CHARGING UR CARD!!! Had to go back 2x's and it wasn't for my health'. If anything it added to my stress.

Planet Fitness is awesome! I've never had a problem with cleanliness, staff, billing, etc. The space can be limited sometimes and its a smaller type facility but honestly the atmosphere really works. And, you CANNOT beat the value!!! 20 bucks a month gets you unlimited access, you can bring a friend free every single visit, 50% off drinks, AND tanning. Seriously, they rock.

I was a member at the North Dartmouth, MA. PF. I will never go there again. The place is cheap, and that's problem - you get what you pay for. The help is poorly trained. It was a miserable experience. The equipment is poorly maintained as well! I wonder about their registered sex offender policy because the place had a lot of strange, creepy people. The management there cater to certain types of people and although they say No Judgment - the management is very judgmental! Pay a little more but be happy at a well maintained, and well managed gym.

By far the worst gym in which I have been a member. I wish that I never started a contract or I would have left already. Manager hung up on phone conversation over hidden billing charge. You cannot bring a gallon of water with you and you cant drop the weight too hard ( at the Altamonte springs, FL location) or something called a lunk alarm will go off. It is a loud horn that causes more noise than it is meant to quell. The staff seem annoyed to have you there, if not outright rude at times. This is a terrible gym, I would recommend paying the extra 20 dollars a month for LA fitness or the YMCA or ANYTHING ELSE. Anything is better than this gym.

First off they overcrowd the place to the point where the fire marshall is about to show up any night now. they took EVERY machine that was worth while out because "we don't want people being intimidated with the amount of free weights people use." which is an absolute joke. they have 3 showers in the guys locker room they turned my steam room into a toilet paper closet. dumbells cut off at 80lbs an you usually have a good 15 to 20 min 3 person deep line before you can even get your hands on them. its not worth the $10 a month. and if you have any muscle what so ever don't bother I am not huge but I am fairly cut up and I have been asked not to wear tank tops or sleevless shirts. i laughed in teh overweight guys face.