Written on: 17/05/2013 by martynfowle89 (1 review written)
In my experience here this gym is disgusting. first of all when signing up if anyone at the gym including the manager tells you, that you are free to cancel your contract within the first month they are lying. the pool is freezing and small, there are a lot of machinery which is broken, some will cost pennies to fix but yet they just leave it broken at your inconvenience, the staff just seem to walk around socialising amongst themselves and are very unhelpful. when you sign up you also get a voucher to use within the £50 package, they dont work. when you ask for assistance regarding your contract at the desk they just say you need to call the lafitness hotline, this is always engaged and if you luckily get through, every single time the women their suddenly acts as if its a bad line and hangs up even before you get to reply to her saying i can hear you or any response.
It is clear that this company is just some corporate business with a head office that is just full of figure heads that do not come from a gym background and most likely do not even use a gym and only care about profits.
As rated by real users
" Shocking customer service " Read More
" No, No, No! " Read More
" Money is what they care about, not customers! " Read More
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