Poor Customer Service

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Guest's review of LA Fitness Health Clubs

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LA Fitness Health Clubs

“Poor Customer Service”

Written on: 20/06/2012

These guys have terrible customer service and will do anything to screw another months payment out of you. I canceled my membership at the gym, then the next month was told i needed to write a letter which i promptly did and the month after that I was told that in fact the only way to cancel my membership was to phone there "customer services" number who then said that i needed to pay them for a months membership to cancel. So thats 4 months worth of fees instead of one. crooks.

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