Valuement as a Customer - Co-relatives to Security of Locker

“Valuement as a Customer - Co-relatives to Security of...”

Written on: 24/07/2012

I need to advise you that on Friday last, I had a free one day Gym Pass, with Fitness First at Indooroopilly... I had seen previous weeknights that the club closed daily around 9pm.. I had left my bags (which included my wallet, and ID, ATM Cards< and other important documents), in a Fitness First Locker with the one day plastic pass, that staff, had given me for the day and for the locker... but when I had arrived back at the Gym, that night, at around 8 o'clock.. I found the Gym had already closed for that day.. So I left a note, under the cage front door, explaining the situation, and also that could I pick up my bag/s from them, in the next day.. as indeed I did not know that the Gym was not open until 9pm.

That next morning, I arrived at the Gym, as early as I could, and the woman on the front counter at the Fitness First Indooroopilly Gym, that I had seen the previous day, and who had given to me the pass, for the day before, after I filled out the appropriate form, and had signed it.. told me, that yes they had left the bags in the locker, of the number that I had stated on the letter I had left, and that it was open, and just to collect the bags.. that was fine.

I couldn't believe, they had left the locker unlocked like this, and or whatever had occurred/ happened.. to have my valueable, not even left behind the desk, (in a locked bag even if usual), and/ or handed in to the Police, (to collect from them), if that it were not protocol, to leave the locker fully locked that there that then... And/ or that usually, that the lockers were not checked each evening prior to close, or that after close, to check for left belongings/ valueables.. And that they were not then, either left behind the desk there, or held whevere else on the premises, and/ or given to the Police for re-collection this other way instead/ or.

I am quite angry about it, my bag/s included my wallet, which included my ATM/ Visa Card, and ID card/s and Medicare card too..

I hope I do not have any problems. with/ from this in the future...

I believe the young woman and any other persons who did not follow usual protocol/ policies and procedures of Fitness First may have to be discipled.. And also that this can never re-occur again...

And that I might have to take it to the Police, if that I have any problems in the future, for compensation even.