Written on: 23/06/2013
The swimming pool water at the Fulham Broadway branch is often quite dirty - with lots of suspended dirt in the water.
It is often not possible to see from one side of the pool to the other, due to all the dirt (e.g. makeup, bodily fluids) in the water. Furthermore the water has a strangely unpleasant bitter taste.
I have told the staff this on multiple occassions. One member of staff was very helpful, whilst on another occassion a different member of staff was rude, arrogant and dismissive - refusing to pass on a message about the cleanliness of the pool water to the manager and instead insisting I fill out a comments card.
The music streaming consoles attached to the gym equipment often does not work properly.
To be fair, some of the staff at the branch are nice.
However, the pool is a disgrace.
As rated by our community of reviewers
" Terrible customer service! " Read More
" Harassed to join " Read More
" Promise fulfilled - great Pool " Read More
" Kitchen closed " Read More
" Avoid at all costs. Easy to Get in Nightmare to get out " Read More
Written by MBibs