Written on: 29/05/2013
I have never in my life been exposed to such appalling rudeness and lack of customer service. Not only was the Children's Activity Manager one of the most disrespectful people I have ever encountered, the entire experience was insulting. The service appalling and the staff rude. Who do these people think they are? I would never ever recommend David Lloyd to anyone who knows how to say please or thank you. Bullying staff, yes. Customer service NO.
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