Written on: 04/05/2013
Beware do not join this gym unless you want to be disappointed. We have been members for a few years, great management staff......they left. Exposed an incompetent bully of a general manager. Changed their menu to dictate that you can only eat chick peas and lettuce, they added specials when it failed. When you asked for these there is never enough food in, if you are lucky to order a meal of choice it's hit and miss whether its edible. You are treated like it should be a privelidge for you to be a member and we will do to you what we want, despite you paying a shed load of money. The staff are miserable as they work under a woman who has no man management skills at all, often embarrasses them in public. The food and beverage manager has about as much charisma as a wet lettuce and this also filters down to staff. The gym is well designed and the classes are good but this is because the management doesn't have much to do with it. There is no customer service, no warm welcome, no pleasure in attending this gym any more.
As rated by our community of reviewers
" No hygiene at highgate " Read More
" Bannatynes Health Club Complaint " Read More
" USE OF CELL PHONES ON EQUIPMENT " Read More
" Good first impression, but not to last! " Read More
" Very Unprofessional Service! " Read More