written by Ryland110 on 02/12/2014
After moving from St Helens to London I realised there were no clubs near me, so after 6-8 months of still paying membership (no I don't have money to burn but I had a lot on), I checked the online Terms & Conditions about how to cancel my membership. It said you should take a letter I to the club manager. As I'm now living in London it as not possible to hand deliver the letter, so I called the club, as per the website advice, who told me to write in. I did and heard nothing. So I wrote again saying I'd be cancelling from September. Next thing I know I'm getting letters from their debt collectors, ARC Europe, saying I owe them £75 as I hadn't followed cancellation procedure. They are robbers as they can say they never received a letter and still try and 'sting' you for payment. Plus... Trying to get through to their Head a Office is a nightmare, always busy or you get cut off! Join and train elsewhere folks!!
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