written by Turnerman on 19/08/2014
I have been with DW for 4 years and they seem to be trying to get money out of me all the time. I just found myself a new gym as this was the last straw. What happened was that I paid 6 months upfront that was meant to be spread over a year as I work offshore and work on a rota of 28 days on/off. 6 months later my membership was up and they requested me to pay again all because I never told them every time I was due back to work. So basically I paid 6 months for 3 months.
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Savvygymuser's Response to Turnerman's Review
Written on: 21/08/2014
Such a shame that the DW Sports Staff didn't have their mind reading equipment turned on so that they would know when you were in the country and when you were offshore. Shame on them!
Turnerman's reply to Savvygymuser's Comment
Written on: 21/08/2014
I shouldn't have to, they have a record of when I was in the gym on their system and I sent them all the dates I was away afterwards. My colleague doesn't tell his branch as he has an offshore account and the system knows when he uses it and Why did I get treated differently? The previous year I never said everytime I was going away and it still lasted a year. I signed up for paying 6 months upfront and for that to be spread over a year. Instead I paid for 6 months and only got 3 months.