written by on 10/07/2014
Joined less than 24h ago and had a change of heart having read reviews, seen the gym and interacted with staff.
Called to ask for a cancellation at 10am today having signed the paperwork at 7pm last night and told very rudely by an awful manager that I can't cancel and that in committed for 6 months at least. I even suggested taking the first month pay and cancelling my card and she wouldn't have any of it.
Cancellation turns out to be discretionary from the manager. This woman clearly has no interpersonal skills she yelled at me down the phone and wouldn't let me finish my sentence.
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