Written on: 18/07/2013
Firstly I think dw is over priced for what it is, yes they give you access to the gym and swimming pool but the gym has limited machines (usually people waiting for a machine to be free) and the swimming pool could do with some work.
However, my real issue is with the staff. They are incredibly rude and unhelpful, I get spoken to better at pound land! The staff have no passion, energy or people skills and are what drove me to change gyms. I don't want to be best friends with the lady at reception but when I pay x amount a month she can crack a smile when she asks for my card!
What makes this worse is the staff at head office are equally as annoying so you will always be fighting a loosing battle with them!
As rated by our community of reviewers
" Very disorganised - bad classes and customer service " Read More
" Do not join this gym! " Read More
" Please avoid this company! " Read More
" Poor Customer Service " Read More
" Customer service sucks " Read More