Not again

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Bannatyne Health Clubs www.bannatyne.co.uk
★★☆☆☆
1.7
15.0% of users recommend this

AaravMcClanahan's review of Bannatyne Health Clubs www.bannatyne.co.uk

“Not again”

★☆☆☆☆

written by AaravMcClanahan on 20/07/2016

£40 a month to use a dirty gym when you can pay £10 for other gyms nearby. Wish I had not signed up now. Nhs discount not for casual contract they try to tie you down for at least 12months to get the discount. When you want to cancel your contract they ignore your cancellation emails, fob you off on the phone- then when you try to cancel it face to face the staff are sat in the office eating mars bars and looking at you like you are some sort of alien- cannot seem to grasp the concept that you might want to cancel your contract with their fantastic customer service. They ignore that fact that they received your cancellation emails at all, and just mutter that you'll have to wait until the admin person is back from holiday then they'll sort it out. Then they just go back to eating their mars bars and ignoring their customers. Great.

  • Value For Money

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