Written on: 09/12/2012 by truthsayer3 (2 reviews written)
4th time I have been basically verbally attacked by the same nasty old lady at Bannatynes Banbury Club. Half way through my shower she was shouting from the other end of the changing rooms telling me a man was cleaning the toilets and changing rooms and left banging the door. Yes. This is fourth time she has done something like this and nothing was done despite an official complaint to the new manager Paul last time she was unprofessional and rude to her customers. The changing rooms (women) also always have dirt across their floor leading to the showers in the evenings - from one of the staff who is 'checking' the showers. May be they should be checking their footwear first or providing us with wellies. Obviously the staff hate the place. Oh yes... do not go to the spa unless you want to feel more frazzled than when you first went. The facials are the worst I have ever had as are the manicures, particularly the express manicures. Spend your money at a proper spa where they care for you as a human being as well as a money earner.
As rated by our community of reviewers
" Difficult to cancel membership " Read More
" Not even average " Read More
" Treat your members better! " Read More
" Worst customer service experience - EVER! " Read More
" Never been treated so badly " Read More