Written on: 14/11/2011 by rlukey (1 review written)
Awful customer service, their focus is short term money making and not on building loyalty. My complaints about dirty gym and broken equipment were never addressed during the 4 years of membership. When I moved my cancellation letter was 'lost' resulting in them threatening court action which I can ill afford.
I will never spend another penny with the Bannatyne group.
As rated by our community of reviewers
" Appalling standards of hygiene, filthy changing areas, MK " Read More
" Inexperienced and rude duty manager " Read More
" Worst service for first time trials of the gym... " Read More
" Avoid at all costs. Easy to Get in Nightmare to get out " Read More
Written by MBibs
" He applies too much pressure " Read More