Terrible Customer Service

Click here if this is your business
★★☆☆☆
1.8 / 5
19% of users recommend this
Click here if this is your business
  • Value For Money

rlukey's review of Bannatyne Health Clubs www.bannatyne.co.uk

★☆☆☆☆
Bannatyne Health Clubs www.bannatyne.co.uk

“Terrible Customer Service”

Written on: 14/11/2011 by rlukey (1 review written)

Awful customer service, their focus is short term money making and not on building loyalty. My complaints about dirty gym and broken equipment were never addressed during the 4 years of membership. When I moved my cancellation letter was 'lost' resulting in them threatening court action which I can ill afford.
I will never spend another penny with the Bannatyne group.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review