Written on: 14/11/2011 by rlukey (1 review written)
Awful customer service, their focus is short term money making and not on building loyalty. My complaints about dirty gym and broken equipment were never addressed during the 4 years of membership. When I moved my cancellation letter was 'lost' resulting in them threatening court action which I can ill afford.
I will never spend another penny with the Bannatyne group.
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