written by on 16/09/2013
My brother in law and I purchased a couple of these trolleys 3 years ago and have received a good level of service from both trolleys.
I took out an extended warranty which expired last month. I developed an issue with my umbrella holder which snapped during a game where I had not fitted the brolly correctly. I was honest with Pro Rider when I contacted them and expected to be charged for a new one. Next thing the desk person told me he would send one free of charge and it arrived today. I didn't catch his name but I wanted Pro Rider to know how pleased I am with this gent for looking after me. Nice to see a good level of service in this modern era.